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Office Manager, THMG Surgery, Pottstown

Posted: 09/18/2022

The Office Manager is responsible for management of daily operations of a single site practice. The Office Manager oversees department leads, or supervisory personnel, and assists with hiring, managing and evaluating the non-clinician staff. The Office manager has a basic foundation in finance, operations, and personnel management. The Office Manager coordinates and directs all business office activities, ensuring staffing needs are met and patient flow is efficient and effective. Involved in monitoring the day to day operations and concerns of patients and employees, monitors billing system, accounts payable, evaluates patient flow, registration, scheduling and prepares management reports. Assigns and delegates duties to employees, evaluates employee productivity and staffing needs, oversees the work of support staff and maintains personnel files. The Office Manager enforces compliance of policies and procedures and keeps staff informed of hospital communications and policy changes. Acts as a delegate for all administrative functions / duties in the absence of the administrator / Director. The Office Manager holds monthly staff meetings; establishes agenda in consultation with physicians, prepares data for meeting, and contributes to decision-making.


Education Requirements

  • High School Diploma or GED

  • Relevant Experience

Certification and Licensure
  • CPR Certification

Required Skills
  • Customer Service Skills
  • Excellent Communications Skills
  • Excellent Interpersonal Skills
  • General Clerical Skills
  • Medical Terminology
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Word
  • Multi Line Telephone Operational Skills
  • Organizational Skills


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TriCounty Area Chamber of Commerce

152 East High Street, Suite 200
Pottstown, PA 19464

Phone: 610.326.2900