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Customer Service/Sales Assistant

Posted: 08/29/2021

Klein Transportation is one of the few bus companies in the area that has been owned and operated by the same family for over 60 years. We are a charter bus company and a school bus operator with modern motorcoaches, school buses and mini buses available for charter.

Klein Transportation is seeking a full-time Customer Service/Sales Assistant to join our experienced and professional office staff. This position works directly with customers both in person, over the phone and though e-communication. This person will work directly with the Vice President of Sales and Marketing as a part of the sales team to ensure Klein customers are provided quality the quality products and services they have come to expect for over sixty years.

Duties and Responsibilities

Duties include providing exceptional customer service to customers through motor coach and school bus charter sales, casino, and one-day trip and/or multi day tour sales. Sales assistant will support customers both in person, over the phone and in online communication. Responsibilities may also include tasks such as preparation of charter reservations and quote preparation, as well as reconfirming scheduled charters, customer quote follow up communication and past due payment calls.

Qualifications

  • Excellent interpersonal and communication skills, both verbal and written.
  • Experience using Microsoft Office Tools and Windows based applications
  • Organizational skills with an ability to multi-task
  • Friendly demeanor for phone and in person customer communication
  • Willingness and ability to work with various types of people and groups
  • Self-starter with the ability and desire to learn new things
  • Previous work history of customer service positions where relationship development was paramount

Experience/Education/Requirements

  • Customer Service Experience Required, Sales Experience helpful
  • Ability to work an 8 hour shift, Monday through Friday
  • High School Graduate/Equivalent or higher

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No nights

COVID-19 considerations:
Please see our EXTREME CLEAN COMMITMENT. Many of these precautions have been carried to our office personnel as well. http://tours.kleintransportation.com/Images/kleinextremecleancommitment.pdf

Education:

  • High school or equivalent (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

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TriCounty Area Chamber of Commerce

152 East High Street, Suite 200
Pottstown, PA 19464

Phone: 610.326.2900