Office Administrator

This job description is designed to accurately reflect job duties. However, it may or may not be all-inclusive and other job-related duties may be required. Reasonable accommodations as required by local, state, or federal law will be considered which do not cause an undue hardship on TriCounty Area Chamber of Commerce.

JOB TITLE: Office Administrator

STATUS: Part-time (15-20 hours per week)

QUALIFICATIONS:

• Excellent written and verbal communication skills.
• Strong organizational and interpersonal skills.
• Ability to accurately complete administrative forms and reports in a timely fashion.
• Proficiency in data entry and basic office equipment (phone, copier, computer).
• Experience with Chambermaster or similar CRM software is preferred.

POSITION REQUIREMENTS:

• Schedule: Must be available to work 15-20 hours per week, consisting of shifts across 3 weekdays and Saturday.
• Maintain acceptable attendance and punctuality standards.
• Ability to work effectively and harmoniously in a culturally and ethnically diverse membership environment.

RESPONSIBLE TO:

President

POSITION SUMMARY:

To support the daily operations of the TriCounty Area Chamber of Commerce by providing high-level administrative support, assisting members with digital tools, and ensuring the accurate maintenance of membership records and billing data.

PERFORMANCE RESPONSIBILITIES:

Member Support & Engagement

• Field and execute incoming inquiries from members and the community, providing business referrals as appropriate.
• Assist members with the Member Information Center (MIC), specifically managing login information and navigation.
• Input member data into the MIC, including directory listings, community events, job openings, and news releases.
• Respond to inquiries and complaints in a timely and professional manner.
• Availability to occasionally attend events.

Data & Financial Administration

• Assist in executing monthly membership and events billing via Chambermaster.
• Perform data entry for new members, upcoming events, and renewals.
• Maintain a detailed master list of members, tracking specific benefits received.
• Prepare monthly reports regarding anniversaries and renewals, coordinating "Thank You" emails.
• Process Certificates of Origin for local businesses.

Office Operations & Collateral

• Assemble New Member Welcome Folders for orientations and Prospect Folders for office visitors.
• Maintain an updated brochure rack with current event information.​
• Create Board and Ambassador name tags as needed.
• Manage the filing of Chamber documents, receipts, and records.
• Answer and direct phone calls while maintaining a professional office atmosphere.

PHYSICAL DEMANDS OF JOB:

• Continuous Action: Sit, stand, and walk for up to 1 hour each in an 8-hour workday.
• Lifting: Ability to lift/carry up to 30 lbs. occasionally.
• Repetitive Motion: Use hands for simple grasping, fine manipulation, typing, and filing.
• Occasional Activity: Bending, squatting, and reaching.

CONTACT US TO APPLY:

The TriCounty Area Chamber of Commerce is an Equal Opportunity Employer. If you would like to apply for this role, please send your resume and a brief explanation of why you would be a great fit for our team to Harrison@Tricountyareachamber.com.